CLICK & COLLECT
Pick-Up From Various Locations
Why Click & Collect?
We recommend customers Click & Collect where possible.
You can choose to collect your bike from various locations throughout the UK.
Our aim is to deliver your bike to your desired Click & Collect location within a week of placing your order up to a maximum of 14 days. When your bike arrives, you will be contacted to arrange a convenient date and time to collect your bike.
What to expect
On the day of collection you will be taken through a full technical handover to include the following:
- Position setup (saddle height, steering & controls)
- Suspension setup (if applicable)
- Display unit and controller operation (modes, walk assist, other information)
- Battery charging, removal & care
- Cleaning & maintenance advice, tyre pressures
- Warranty Information
- Fit additional accessories (if available)
- A test ride
- Opportunity to ask as many questions as you want!
Any questions? Don't hesitate to get in touch.
Want for home delivery? Check out our Delivery & Returns information.
If you've got any questions about Click & Collect, please get in touch with our friendly team here.
